City of Norfolk Towing & Recovery

AUCTION RULES
City of Norfolk Auction Rules for Prospective Buyers:
 Auctions are held at 1188-A Lance Road, Norfolk. Contact the Towing Division at 441-1062 for additional
information.
 Registration begins at 9:15AM, gates open at 10:00AM, and bidding starts at 10:30AM.
 There is a $100.00 (CASH) deposit registration that is fully refundable at the end of the auction (with bidder
card) if you do not purchase a vehicle.
 You must register and receive a bidder’s number in order to bid; each bidder is allowed one guest and is
responsible for that guest’s actions.
 Information provided at registration will be used to complete the Bill of Sale and Affidavit of Compliance. No
changes will be made to the Bill of Sale or Affidavit of Compliance. The bidder’s number used will be the
name and address on the Bill of Sale and Affidavit of Compliance.
 You must have a bidder’s card prior to viewing vehicles.
 Bidder’s cards must be visible at all times.
 Refunds (cash deposit) are given until 4 PM on the day of sale only. NO EXCEPTION.
 All vehicles are sold “AS IS.” There are NO GUARANTEES EXPRESSED OR IMPLIED and there are no
refunds.
 Terms of sale are CASH / VISA / MASTER CARD / AMERICAN EXPRESS / CHECKS.
 Vehicles must be PAID IN FULL by 3PM the DAY OF SALE. If vehicles are not paid in full by 3PM, your
deposit will be forfeited and you will not be able to bid at future City of Norfolk auctions.
 All vehicles purchased must be removed from the City of Norfolk compound and the public streets
surrounding the compound no later than 8AM the following Monday or forfeit your rights to the vehicles.
 We do not guarantee keys.
 A key fee will apply to vehicles for which a key was made.
 You must have a paid receipt to have keys made and to pick up vehicles.
 Once you have purchased a vehicle, the City of Norfolk is no longer responsible for the vehicle or its
contents.
 It is the purchaser’s responsibility to ensure all paperwork received is correct, including the Vehicle
Identification Number (VIN). If the paperwork is not correct, City of Norfolk personnel will correct it within 24
hours.
 Repair work on purchase vehicles is NOT ALLOWED within the towing compound (included, but not limited
to flat tires and jump starts).
 Vehicles must be removed from lot by either driving or tow.
 When removing vehicles from the lot, proof of ownership must be shown to City of Norfolk personnel at the
gate.
 An adult must accompany children under the age of 18.
 The City of Norfolk reserves the right to remove vehicles from the auction.
 Failure to comply with all rules will result in being escorted off the lot and banned from future City of Norfolk
auctions.
 The City of Norfolk is not responsible for arrangements made between buyers and private contractors.

Click HERE! for auction catalog with approx 70 vehicles including photos, one week prior to scheduled auction. (Please make note of the date listed on the City’s auction page.  It is the City’s responsibility to update their site with current vehicles available for auction.)