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Terms

  • IMPORTANT: Terms vary for EVERY auction we do. PLEASE READ ALL Terms, for each auction you intend to bid on, PRIOR to bidding, as terms vary for EVERY auction! If you cannot adhere to EVERY terms for a particular auction, DO NOT PLACE A BID!AUCTION PICKUP TIME: Pick up for ALL items will be BY APPOINTMENT ONLY, on the day specified for the auction you are bidding on. For all auctions, except Towing auctions, appointment times may be requested, beginning on Preview Day, by texting Natalie, at 757-287-8797. Please include your name, bidder number, method of payment & preferred time. For Towing auctions, the towing staff will contact successful bidders approximately one hour after the completion of the auction to schedule an appointment. Appointments fill quickly, so you must be flexible. You will receive a confirmation message with your actual appointment time. If you cannot make your scheduled appointment, you will need to call or text, to request a new appointments. ALL items not picked up within the specified pick up times will be considered abandoned. In most auctions, no exceptions can be made.INSPECTION & PREVIEW: We want you to get the best deal possible, so we encourage you to inspect all items before placing any bids. Due to the number of items we sell, we do NOT have time to test everything. All due diligence is the responsibility of the bidder. If you have any questions pertaining to a specific lot, please call 757-512-8833 BEFORE placing a bid! If you cannot attend a preview in person, you may call Natalie, during the preview to request additional photos or info.

    WARRANTY, CONDITIONS & DESCRIPTIONS: All items are sold as-is, where-is, with NO warranties expressed or implied. Please read the description & examine the photos when bidding. If there is any doubt when viewing an item, go by the description as photographs can sometimes contain items that are not included in the lot, or are otherwise inaccurate. Most importantly, we heavily encourage you to preview the items IN PERSON during specified hours, prior to the auction. Neither the Auctioneer, nor the Seller, makes any warranties or representations of any kind or nature with respect to said property. All sales are final! No refunds or charge backs will be permitted.

    PAYMENT: For MOST AUCTIONS, the credit card in your profile will be charged early, the morning of auction pick up, UNLESS you notify Natalie, by email or text at 757-287-8797 prior to the end of the auction, that you wish to pay with cash, Zelle, Venmo or business check. We charge a buyers premium of 15% on all purchases paid by credit card or business check. If you bid $100, your total will be $115.00 after premium plus any applicable sales tax. Buyers premium will be discounted from 15% to 12% for payment by cash, Zelle or Venmo. Any winning bidder not picking up and/or paying in person agrees that the credit card on file will be charged the full amount of purchase including 15% buyers premium & tax.

    AUTO-EXTENDED BIDDING: Our auctions feature a Simulated Live Auction Experience with staggered closings, auto-extend bidding and bid notifications. This allows items to close at a pre-determined rate of 1 or 2 items per minute. In addition, with auto-extended bidding, the closing time of individual lots will be extended if a bid is placed in the last 2 minutes of that specific auction item’s closing. This allows you a chance to place a final bid on an item you may have otherwise missed, and closely simulates the “live auction experience.”

    SALES TAX: If an auction is taxable, all lots will be subject to Virginia Sales Tax unless bidder has filled out a VIRGINIA SALES TAX EXEMPTION CERTIFICATE and has such certificate on file with Auctioneer prior to the end of auction.

    PICKUP / REMOVAL: Buyer is responsible for any equipment, tools and/or labor needed to remove all items. All items must be removed on specified removal dates. If someone else is picking your items up for you, he/she must have the invoice with them in order to remove the items. Bidders are responsible for all costs involved with removal of their purchases & any and all damages incurred during removal of purchases. The auction staff does NOT dismantle, disconnect or provide any tools / labor needed for item removal. If there are any questions as to what tools or labor are necessary for a particular item, please contact us before bidding at 757-512-8833. If you purchase fragile items, you must bring boxes and packing material with you. Do not assume that there are boxes at the auction site.

    ABANDONED ITEMS: Any items not picked up on the specified removal day or scheduled to ship, will be considered abandoned, and may be discarded, removed, resold or stored at the seller’s discretion. When you place a bid and/or are notified of winning an item, the item contractually becomes yours. You are required to pay for your items, whether or not you pick up your items. Additionally, any and all fees associated with moving, removing, discarding or collecting payment, whether physical or legal, are the responsibility of the winning bidder.

    RETURNED CHECKS: For ANY check returned, for ANY reason, the buyer agrees to pay a $35 returned check fee. Buyer also agrees to pay any expenses incurred by Auctioneer, including legal and attorney fees, to collect monies due.